Holiday Bookings and Covid-19.
We are currently in an Alert Level 4 lockdown in Wales with the next review by Welsh Government taking place at the end of January 2021. While at Alert Level 4, holiday guests are not allowed to stay in our accommodation. Apologies to those of you who had booked and have had to reschedule or cancel. These are difficult times for us all. We have some holiday bookings for Easter but we will not know until nearer the time if these are allowed to go ahead. Case numbers are falling significantly and vaccinations are going ahead so lets hope so. In the mean time we have lots of guests booking for the summer holidays – looks like the staycation will be popular again this year.
We email our forthcoming guests approximately 2 weeks before arrival with information about the Covid-19 measures we have put in place including some extra things we are asking of our guests to ensure everyone’s safety.
With regard to our cancellation policy we usually take a 50% non refundable deposit with the balance due 14 days prior to arrival. We intend to continue with this policy with the exception of:
- If you are not permitted to travel due to your local area being in lockdown we can offer a date change or
- if we are in lockdown and not permitted to receive holiday guests we can offer a date change or full refund.